Returns & Exchanges
At Brkthrustores, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day hassle-free return policy for all unworn items with original tags attached. If your purchase doesn't fit or meet your style expectations, we are here to make the exchange or refund process as seamless as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely place the items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a full refund.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Refund or Exchange
Once our quality control team inspects your return, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing